DW77 Privacy Policy

1 Introduction

This Privacy Policy describes how DW77 collects, uses, stores, and protects the personal information of players who access the DW77 online gaming platform. It applies to all users of the DW77 website and any related services offered through the platform, including account registration, deposits, withdrawals, and gaming activity.

By creating a DW77 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should stop using DW77 and close your account.

DW77 may update this policy from time to time to reflect changes in the platform, applicable laws, or our internal practices. The date shown at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

2 Information We Collect

DW77 collects personal information in several ways: directly from you when you register or use the platform, automatically through your device and browsing activity, and in some cases from third-party identity verification services used during KYC checks.

The categories of information we may collect include:

Data Type	Examples	Purpose
Identity Information	Full name, date of birth, government-issued ID	KYC verification and age confirmation
Contact Details	Email address, mobile number	Account communication, OTP delivery
Financial Information	Bank account name, GCash or Maya account reference	Processing deposits and withdrawals in PHP
Device & Usage Data	IP address, browser type, pages visited, session duration	Platform security, fraud prevention, analytics
Gaming Activity	Bet history, game preferences, transaction records	Account management, responsible gaming monitoring

DW77 does not collect or store full payment card numbers. Payment transactions routed through Philippine online banking or e-wallet channels are handled by the respective payment provider under their own data practices.

3 How We Use Your Information

The personal information DW77 collects is used for the following purposes:

• Account registration and management – to create, verify, and maintain your DW77 account.
• Identity and age verification – to confirm that you meet the 21+ age requirement and to comply with KYC obligations.
• Processing transactions – to handle your deposits and withdrawals in Philippine Peso through supported local payment channels.
• Platform security – to detect and prevent fraud, unauthorised access, and abuse of the platform.
• Customer support – to respond to your queries, resolve disputes, and improve our service to you.
• Responsible gaming – to monitor gaming activity and identify patterns that may indicate problematic behaviour, in line with our commitment to player welfare.
• Legal compliance – to meet applicable legal and regulatory obligations.
• Platform improvement – to understand how players use DW77 and to develop new features and improve existing ones.

DW77 will not use your personal information for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.

4 Cookies and Tracking Technologies

DW77 uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small text files stored on your device when you visit DW77. They help us keep your session active, remember your preferences, and understand how players navigate the platform.

The types of cookies DW77 may use include:

• Session cookies – temporary cookies that expire when you close your browser and are used to keep you logged in during a visit.
• Preference cookies – cookies that remember your settings, such as language or display preferences.
• Analytics cookies – cookies that collect anonymised data about how players use DW77, helping us improve the platform over time.
• Security cookies – cookies used to detect suspicious activity and protect your account.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of DW77, including your ability to stay logged in or complete transactions.

5 Sharing Your Information

DW77 does not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service providers – third-party companies that assist DW77 in delivering its services, such as identity verification partners, payment processors, and IT infrastructure providers. These parties are contractually required to handle your data securely and only for the purposes specified by DW77.
• Legal obligations – when required by law, court order, or competent authority. DW77 will comply with lawful data disclosure requests while taking reasonable steps to notify affected users where permitted.
• Fraud prevention – sharing information with financial institutions or law enforcement agencies where there is a credible suspicion of fraud, money laundering, or other illegal activity involving your account.
• Business transfers – in the event that DW77 undergoes a merger, acquisition, or transfer of assets, your data may be transferred as part of that transaction. You will be notified of any such change and given the opportunity to close your account if you prefer.

In all cases, DW77 requires third parties who receive your data to maintain appropriate security standards and to use the information only for the purposes for which it was shared.

6 Data Security

DW77 applies industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. These include SSL encryption for all data transmitted between your device and our servers, secure storage practices for sensitive documents submitted during KYC, and OTP-based authentication for account access.

While we take these precautions seriously, no online platform can guarantee absolute security. You also play a part in keeping your account safe by choosing a strong password, enabling OTP verification, and never sharing your login credentials with anyone. If you suspect that your DW77 account has been compromised, contact our support team immediately.

7 Data Retention

DW77 retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable legal and regulatory obligations. Transaction records, identity verification documents, and gaming activity logs may be retained for extended periods to comply with anti-money laundering and fraud prevention requirements.

When your data is no longer required for its original purpose and there is no legal obligation to retain it, DW77 will securely delete or anonymise the information.

8 Your Rights

As a DW77 player, you have certain rights regarding the personal data we hold about you. These include:

• Right of access – you may request a copy of the personal information DW77 holds about you.
• Right to correction – if your personal information is inaccurate or incomplete, you may ask us to update it. You can also update basic account details directly within your account settings.
• Right to deletion – you may request that DW77 delete your personal data. Note that some information may need to be retained to comply with legal obligations even after account closure.
• Right to restrict processing – in certain circumstances, you may ask DW77 to limit how we use your data while a concern is being addressed.
• Right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the DW77 support team. Requests will be acknowledged and acted upon within a reasonable timeframe. We may need to verify your identity before processing certain requests.

9 Children and Minors

DW77 is strictly an adult platform. Registration and participation in any gaming activity on DW77 is limited to individuals who are 21 years of age or older. We do not knowingly collect personal information from minors. If we become aware that a person under the age of 21 has registered an account, we will immediately suspend that account and delete the associated personal data.

If you believe a minor has accessed DW77, please report it to our support team immediately so that appropriate action can be taken.

10 Links to Other Services

The DW77 platform may reference payment services such as GCash or Maya in the context of available deposit and withdrawal channels. These services are operated by independent third parties and are governed by their own privacy policies. DW77 is not responsible for the data practices of any third-party service, and we encourage you to review the privacy policies of any external service you use in connection with your DW77 account.

11 Changes to This Policy

DW77 may revise this Privacy Policy from time to time. When we make changes, the updated policy will be published on this page with a revised date at the top. If we make material changes that significantly affect how your data is used, we will make reasonable efforts to notify active account holders. Continued use of DW77 after a policy update constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions about this Privacy Policy or the way DW77 handles your personal information, please get in touch with our support team. You can find contact details and support options on the platform. You may also visit our FAQ page for answers to common questions about accounts, data, and platform security.

For information about your rights as a player and our broader commitment to safe gaming, visit the Responsible Gaming page or review our Terms & Conditions.